1. Introduction

Welcome to PayProofy ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our payment proof upload service that allows merchants to embed payment proof upload forms on their Shopify stores.

2. Information We Collect

Customer Information: When customers upload payment proofs, we collect information such as:

• Order reference numbers
• Customer names and contact information
• Payment proof images/documents
• Transaction details
• Timestamps of uploads
• IP addresses and device information

Merchant Information: When merchants install our app, we collect:

• Store information and preferences
• Account and contact details
• Usage statistics and interaction with our app

3. How We Use Your Information

We use the collected information to:

• Process and verify payment proofs
• Provide merchants with tools to manage payment verification
• Improve and optimize our services
• Ensure security and prevent fraud
• Communicate with users about service updates
• Comply with legal obligations

4. Data Storage and Security

Payment proof images and related data are stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We retain payment proof data for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Information Sharing

We do not sell your information to third parties. We may share information with:

• The merchant whose store the payment proof was submitted to
• Service providers who help us operate our services
• Legal authorities when required by law

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of your personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: 123 Payment Street, Commerce City, Country